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Privacy Policy

Effective Date: April 27, 2026

Hydroclean (“Hydroclean”, “I”, “me”, or “my”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how I collect, use, store, and protect your information when you contact HydroClean or use my services.

1. Who we are

Hydroclean is a Southampton-based exterior cleaning business providing services including window cleaning, gutter cleaning, roof cleaning, patio cleaning, driveway cleaning, and jet washing.

2. Information we collect

We may collect and process the following personal information:

 

  • Your name

  • Your phone number

  • Your email address

  • Your property address

  • Details about the services you request

  • Payment and invoicing information where applicable

  • Any communications you send by phone, email, text, or website contact form

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3. How I Use Your Information

 

We use your information to:

  • Respond to enquiries

  • Provide quotations

  • Schedule and deliver services

  • Process payments

  • Maintain business records

  • Communicate about appointments or service updates

  • Comply with legal obligations

 

4. Legal Basis for Processing

 

We process personal information where necessary to:

  • Provide requested services

  • Fulfil contractual obligations

  • Comply with legal requirements

  • Pursue legitimate business interests, such as responding to enquiries and maintaining customer relationships

 

5. Data Sharing

 

We do not sell, rent, or trade your personal data. 


6. Data Storage and Security

 

We take reasonable steps to keep your personal information secure and prevent unauthorised access, disclosure, or misuse.


7. Data Retention

 

We only keep personal information for as long as necessary to fulfil the purpose it was collected for, including legal, tax, or accounting obligations.


8. Your Rights

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Under UK data protection law, you may have rights including:

  • Access to your personal data

  • Correction of inaccurate information

  • Deletion of your data where appropriate

  • Restriction of processing

  • Objection to certain uses

  • Data portability where applicable

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To exercise your rights, contact us using the details above.


9. Cookies and Website Use


If this website uses cookies or analytics tools, these may collect basic technical information to improve website performance. Any future website updates should include a cookie notice where required.


10. Changes to This Policy


I may update this Privacy Policy from time to time. Any updates will be posted on this page.

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Contact Hydroclean

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If you have any questions about these policies or my services, please contact:


Email: hydro-cleanuk@outlook.com
Phone: 07502 471260

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